Privacy Policy

1. Information We Collect

• Account information: details you provide when you sign up (e.g., name, email, and organization details).
• Payment information: payment-related details handled by our payment gateway provider, Razorpay. We do not store your raw payment card details.
• Usage information: how you interact with the platform, including logs and analytics data.
• Certificate data: learner/student details and content you upload or generate for your certificates.

2. How We Use Your Information

• To provide and maintain the platform.
• To process payments and manage your credit purchases.
• To send transactional notifications related to certificates and account activity.
• To improve the platform, security, and performance.

3. Payment Gateway (Razorpay)

If you purchase credits, you may be directed to Razorpay’s payment experience. Payments are processed by Razorpay, and Razorpay may collect and process your payment-related information in accordance with its own privacy practices.

We recommend reviewing Razorpay’s privacy policy and relevant disclosures during checkout.

4. Sharing of Information

We may share information with service providers that help us operate the platform (including Razorpay for payments). We do not sell your personal information.

5. Data Security

We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

6. Your Choices

Depending on your circumstances, you may request access to, correction of, or deletion of certain information. For requests, contact support@techmeraki.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Continued use of the platform after changes means you accept the updated policy.